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Follow the instructions below to download, install and connect the AnyConnect Secure Mobility Client on your Mac computer (OS X 10.9 or newer) to the new MSU VPN. Go to your Applications folder, open the Cisco folder and then click the Cisco AnyConnect Secure Mobility Client. Jun 15, 2020 This article shows you how to download and install the Cisco AnyConnect Secure Mobility Client version 4.3 on a Mac Computer. This article is applicable only to Cisco Business products that includes the RV34x series routers and not Enterprise products. AnyConnect Secure Mobility Client is a modular endpoint software product.
This page contains links to download and installation instructions for VPN software for Mac OS X
University of Illinois students, faculty, and staff can use these directions to set up their Mac OS X computers or devices to connect to the Virtual Private Network (VPN).
If you have a guest account, Technology Services recommends IllinoisNet Wireless for on-campus use. Contact your host for help downloading and installing the VPN if you need guest access for off-campus use.
Quick Start
- Download the Mac VPN installation package from WebStore.
- Install the software with administrator privileges.
- VPN server: vpn.cites.illinois.edu
- Username: Your NetID
(or, if you're a guest, your guest ID) - Password: Your Active Directory password
(or, if you're a guest, your guest password) - Group: 1_SplitTunnel_Default
(Note: This is the most common choice. See About VPN Profiles for information about the alternatives, such as Tunnel All for access to Library and WebStore resources.)
Detailed instructions are provided below.
Downloading the VPN software
- Download the Mac VPN installation package from the WebStore.
- Save the file at an easily findable location, such as your desktop.
Installing the VPN software
- Go to the location where you saved the VPN installation package.
- Double-click on the .pkg file.
- The AnyConnect Installer will launch. Click Continue.
- Accept the End User License Agreement (EULA) when prompted: First click Continue, then Agree.
- If given a choice of which packages to install, select only the VPN item and click Continue. Depending on the installer you might not be given a choice.
- The installer will estimate how much space is needed. Click Install.
- You'll be prompted that Installer is trying to install new software.
NOTE: This prompt is not asking for your NetID; it asks for your local user name and password on that specific computer.- Enter your local user name.
- Enter your local computer password.
- Click Install Software.
- After the software is installed, you'll receive the message 'The installation was successful'. Click Close.
- After installation is complete, your Applications folder will have a new Cisco subfolder containing the AnyConnect VPN.
Starting the software
After you've completed downloading and installing, the Cisco AnyConnect VPN software will be installed in the Application folder's Cisco folder.
Logging in
When you launch the Cisco AnyConnect client, you'll be prompted to enter the VPN server you wish to connect to.
- Enter vpn.cites.illinois.edu.
- Click Connect.
When the connection process begins, you'll be asked for three pieces of information.
- Group: 1_SplitTunnel_Default
(Note: This is the most common choice. See About VPN Profiles for information about the alternatives, such as Tunnel All for access to library resources.) - Username: Your NetID
(or, if you're a guest, your guest ID) - Password: Your Active Directory password
(or, if you're a guest, your guest password)
Note: If you want to access Library resources without logging in to the Library Gateway, you should change to the Tunnel All profile.
When the VPN connects, a new icon will be added to your dock. The icon will show a lock image while the VPN is connected.
Disconnecting
When you're done using the VPN connection, disconnect it.
- Click on the AnyConnect VPN icon in your task bar.
- In the window that appears, click Disconnect.
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Troubleshooting and the Statistics window
The Cisco AnyConnect VPN client gathers information that can help you with troubleshooting speed or connectivity issues. It may be helpful to open the Statistics window while troubleshooting with the Help Desk.
To open the Statistics window:
- Click the graph icon toward the lower left corner of the VPN window.
- Choose among the tabs as directed to help your Help Desk consultant with troubleshooting.
More help
For more help, contact the Help Desk during the Help Desk's hours of operation.
This article refers to the Cisco AnyConnect VPN. If you're looking for information on the Prisma Access VPN Beta that uses the GobalConnect app, see: Prisma Access VPN Beta Landing Page. If you're not sure which service you're using, see: How do I know if I'm using the Cisco AnyConnect VPN or the Prisma Access VPN Beta? |
Cisco Anyconnect Download
On this page:
Primer
- This guide will assist with the installation of the Cisco AnyConnect VPN client for OS X 10.6 and later
- You need administrator level account access to install this software.
- Note: Some screen shots may be slightly different from what you see depending on the version of your operating system and the VPN software.
Installation
- Download the VPN installer from MIT's download page, Cisco AnyConnect Secure Mobility Client for MAC (certificates required).
- Find and open the downloaded file.
- The file will mount a disk image. Open this disk image and launch the file named 'anyconnect-macosx-XXXXXX'.
- On the following screen titled Welcome to the AnyConnect Secure Mobility Client Installer, click Continue.
- When presented with the software license agreement, click Continue then click Agree on the slide-down menu.
- If you are prompted 'Select a Destination...', select your primary hard drive and click Continue.
- On the window titled Standard Install..., click the button labeled Install and enter your computer username and password when prompted and click Install Software.
Note: The user must be an administrator of the machine to install.
Result: The VPN client will begin to install itself. - When the installation has competed, click the button labeled Close.
Initiating a Connection to VPN and to VPN using Duo
- Cisco AnyConnect can be found in the Cisco folder located in the Applications folder (/Applications/Cisco/).
- Navigate to /Applications/Cisco/ and open 'Cisco AnyConnect Secure Mobility Client'.
- To authenticate with Duo, enter vpn.mit.edu/duo and click the button labeled Connect.
- Enter your MIT username and password then click the button labeled OK.
With Duo authentication, you will see a field asking for a Second Password.
In this field you may type in one of the following options:- push - Duo will send a push notification to your registered cell phone with the Duo Security mobile app installed
- push2 - Duo will send a push notification to your _second registered device with the Duo Security mobile app installed_
- sms - Duo will send an SMS to your registered cell phone
- Phone -Duo will call your registered phone
- Phone2 -Duo will call your second registered phone
- Yubikey - If you are using a Yubikey for authentication, make sure the Second Password field is highlighted and use your key. For instructions on using the Yubikey, please see How do I authenticate with a YubiKey?
- The one time code generated by your hardware token or the Duo Security mobile app (the code changes every 60 seconds)
In this example, I entered 'push' in the Second Password field. I will receive a push notification on my cell phone, go to the Duo app and click Approve.
- When prompted at the MIT's Virtual Private Network (VPN) screen, click the button labeled Accept to connect to MIT's Virtual Private Network.
- Upon successful connection, Cisco AnyConnect will minimize itself and you will see the AnyConnect logo with a small lock in your menu bar just to the left of the time.